Baby Waah app iconBaby Waah

Support

Help for Baby Waah on iPhone

Need help or have an idea? Email important041994@gmail.com and we will reply within a few days.

Restore a purchase

On the Pro screen, tap Restore at the bottom. Use the same Apple ID you bought with. This works for subscriptions and for lifetime access.

Cancel a subscription

Open the iPhone Settings app, tap your name, then Subscriptions, choose Baby Waah and tap Cancel. Cancel at least 24 hours before the end of the current period to avoid the next charge. If you cancel during a free trial before it ends, you are not charged.

What does Pro include?

Baby Waah needs Baby Waah Pro. You can subscribe weekly or yearly (the yearly plan may start with a free trial for new subscribers), or pay once for lifetime access. Pro includes unlimited moments, milestone photos, the first-year grid and then-and-now card, memory films, six card styles, the memory book PDF and the Face ID lock, with no watermark.

What is the lifetime option?

It is a one-time purchase that never renews. If you back out of the subscription screen, or your subscription has ended, the app offers it. It is restored with the same Apple ID, like any purchase.

"We couldn't find your baby in this photo"

Milestone photos work best when your baby is clearly visible and not hidden by a blanket or another object. Try a photo with good light where your baby is the main subject.

Where are my photos stored? Can I move to a new phone?

Your photos are stored on your device only, and there is no account. To move to a new phone, restore your new iPhone from an iCloud or computer backup of your old one, and your moments come with it.

I forgot my Face ID or passcode lock

The lock uses your iPhone's own Face ID or passcode. If Face ID does not work, iOS will ask for your device passcode.

Memory film and music

Memory films are silent. Add your favourite song when you post the film to TikTok, Instagram or another app.